Democracy Counts, a Bramble Hub partner and leading provider of electoral management software and services, has been at the forefront of innovation in the democratic process for over a decade. Founded in 2009 by Simon Verdon, the company has deep roots in electoral services, with key personnel boasting over 25 years of experience in the field.

Comprehensive Electoral Solutions

Democracy Counts offers a suite of products designed to streamline and modernise electoral processes. These include Elector8, their flagship election management system and a suite of other tools for managing postal votes, canvassing, polling stations, and more.

The company serves approximately 70 customers across their product suite.

Partnership with Bramble Hub

As a partner of Bramble Hub, Democracy Counts has successfully supplied their products to over 20 UK customers. Notable customers include The Greater London Authority, Ceredigion County Council and Wiltshire Council.

Innovative Approach

Democracy Counts prides itself on being at the cutting edge of electoral technology. Michael Coleman, Client Services Director, emphasizes their focus on innovation: "We've always been viewed as innovators. Our aim is to build software that supports users in working smarter rather than harder – we deliver beyond the statutory minimums."

Key innovations include:

Workflow management capabilities allowing customization of working practices based on local requirements
Automated communication systems integrated with the election management process
Electronic Polling Station and Polling Station Inspection Management

Commitment to Security and Research

The company is actively exploring the future of online voting security. Michael reveals, "We're working in conjunction with Napier University around cryptography. We're looking at the secure means of managing elections via individualised digital wallets and ensuring the safe, secure and viable running of digital elections."

International Reach

While primarily focused on the UK market, Democracy Counts also provides services to commonwealth nations, including Electoral Registration and Management for the Kingdom of Tonga.

Customer-Centric Approach

Democracy Counts emphasizes collaboration with clients and continuous improvement. Michael Coleman states, "We like to focus very much on how we can improve customer experience through collaboration." This approach extends to their support services, with Michael asserting, "We do believe we have the most comprehensive support team in the sector that is a specialist team who understand the processes."

As electoral processes continue to evolve, Democracy Counts, in partnership with Bramble Hub, remains committed to delivering innovative, secure, and efficient solutions to support the democratic process across the UK and beyond.